Shipping Policy

Thank you for shopping at Luxiya! We’re committed to providing you with a seamless and enjoyable shopping experience, including fast and reliable shipping for all orders placed on our website luxiya.in. Please review the following information regarding our shipping policies:

1. Order Processing:

1. Processing Time: All orders are processed and dispatched within 5-7 business days from the date of purchase. Please note that processing times may vary depending on the availability of the items ordered and any special circumstances.
2. Order Confirmation: Once your order has been processed and shipped, you will receive a confirmation email containing your order details and tracking information. Please ensure that the email address provided at checkout is accurate to receive these notifications.

2. Shipping Methods:

1. Domestic Shipping: We offer shipping services within India for all orders placed on our website. Orders are shipped via ship rocket, and delivery times typically range from 5 to 7 business days, depending on your location.
2. International Shipping: At this time, we do not offer international shipping. We apologize for any inconvenience this may cause and hope to expand our shipping services in the future.

3. Shipping Fees:

Domestic Shipping: Shipping fees for domestic orders are calculated based on the weight, size, and destination of the package. The shipping cost will be displayed at checkout before you complete your purchase.

Free Shipping: We offer free standard shipping on orders over 100 Rupees. This offer applies to domestic orders only and may be subject to change without notice.

4. Order Tracking:

Tracking Information: Once your order has been shipped, you will receive a tracking number via email to monitor the status of your delivery. You can track your package using the link provided in the shipping confirmation email or by logging into your Luxiya account.

Delivery Updates: Please note that tracking information may take 1 business days to become available after your order has been shipped. We recommend regularly checking the tracking status for the most up-to-date delivery estimates.

5. Shipping Restrictions:

P.O. Box Addresses: We are unable to deliver to P.O. Box addresses. Please provide a physical address for delivery when placing your order.

Restricted Locations: Certain remote or inaccessible areas may have limited shipping options or longer delivery times. If you are unsure whether your location is eligible for shipping, please contact our Customer Service team for assistance.

Contact Us:

If you have any questions or concerns about our Shipping Policy or need assistance with your order, please contact our Customer Service team at customer-service@luxiya.in or call us at [7864984299].